Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to deliver your custom merchandise in a timely and efficient manner. Please review our shipping policy below for details on order processing, shipping times, and more.
Order Processing
All of our products are made to order using a print-on-demand service. This means each item is created especially for you once your order is placed. Please allow 2–7 business days for order processing and production before shipment.
Shipping Times
Shipping times vary depending on your location and the product ordered. Estimated delivery times are as follows:
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United States: 3–7 business days
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Canada: 5–10 business days
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Europe: 5–10 business days
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Rest of World: 10–20 business days
Note: These are estimated timeframes provided by our fulfillment partners and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the number of items in your order. From time to time, we may offer promotions such as free or discounted shipping.
International Shipping
We ship worldwide! Please be aware that international orders may be subject to import duties, taxes, and customs fees, which are not included in our prices and are the responsibility of the customer.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for the tracking link to become active.
Delays
While we do our best to meet the estimated delivery times, delays can occur due to factors outside of our control, such as weather, customs processing, or carrier issues. We appreciate your patience and understanding.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 30 days of the estimated delivery date at wtfisthemusicindustry@gmail.com. We’ll work with our fulfillment partners to resolve the issue promptly.